The Impact of Compassion Fatigue on the Quality of Direct Care Services

This training has been approved for 2 credit hours by the State Board of Social Workers, Marriage and Family Therapists and Professional Counselors

Tashina ReederPresenter: Tashina Reeder, PhD, LSW

Description: Many professionals enter into the profession of social services to be a change agent in the lives of others, whether it is through direct practice or administration. Consequently, the seemingly broken system of social services has overwhelmed our ability to produce quality services and meaningful interactions with co-workers and consumers. Instead, high stress, turnover, and burnout are on the rise, and compassion fatigue has become the new normal by default impacting our work and working relationships.

Using the lens of Systems Theory and The Sanctuary Model, this interactive workshop will engage participants to examine their consequential apathetic behaviors through experiential activities and videos. Such activities will increase participants’ awareness of compassion fatigue in the workplace and its impact on service delivery and the work environment. But more importantly, this workshop will offer steps towards changing such behaviors.

Learning Objective: After this workshop, participants will:

  1. Understand compassion fatigue and its negative impact on services.
  2. Demonstrate an awareness of how compassion fatigue impacts our work ethic, personal behaviors, and working relationships.
  3. Understand the systemic influences that perpetuate compassion fatigue among professionals and the work environment.
  4. Adopt the Sanctuary Model perspective of “What Happen to Them” in their interactions with co-workers and consumers to assist in building empathy.
  5. Develop a self-care routine to manage emotions in the workplace.
  6. Create team-building activities to generate a supportive work environment.

About Tashina Reeder, PhD, LSW

Dr. Reeder holds a Doctorate in Couple and Family Therapy and a Masters in Social Work. She is a licensed social worker who holds certifications in Prolonged Exposure (PE) Therapy and Trauma Recovery Empowerment Model (TREM) groups for women and young girls alike. Dr. Reeder currently works as the Director of the Community Health Training Alliance and Clinical Supervisor at Philadelphia FIGHT. In this role, she creates and organizes health-related educational forums, i.e., conferences, webinars, etc., in collaboration with the community and other social service providers to educate professionals and the community at large. Prior to working at FIGHT, Dr. Reeder worked in the capacity of the Clinical Director of a substance abuse program for women for 11 years, where she offered treatment services to women and their families promoting self-determination, self-efficacy, recovery supports, and education.

Her love for people and culture has afforded her opportunities to travel abroad to teach and inspire women and youth to be speakers of life in a world where oppressive constructs are created and misused. She has also presented at various academic and professional forums on topics of Spirituality, Addictions, Trauma, and Empathy, and currently facilitates professional development training on the subject of trauma-informed care within behavioral health institutions.

Dr. Reeder has hosted and coordinated women’s empowerment conferences in the Bahamas, South Carolina, and Philadelphia, where in which women were uplifted to move beyond their emotional pain into a place of healing and purpose. She is one of the co-authors in a book entitled, Pink Sisters Chronicles 3: It Takes a Village, and was honored as a No More Secrets Survivor honoree by the No More Secrets MBS: A Realistic Approach to Sexual Health organization in 2017. Dr. Reeder is a lover of travel, art, music, dance, movies, string instruments, and reading a good novel. Her life’s motto is, “An empowered soul has no limits!”