Notice of Potential Data Event
Update Posted on March 1, 2022

On November 30, 2021, Philadelphia FIGHT was the victim of a criminal cyberattack that may impact the confidentiality and privacy of patient information. As soon as we discovered this attack, we disconnected our network from the Internet, stopping the criminal attack, launched an investigation into the nature and scope of the event with the assistance of third-party forensic computer forensics specialists, and reported the crime to law enforcement. We also confirmed, based on available evidence, that this attack did not impact our electronic medical record or other clinical systems.

On January 13, 2022, we learned through our continuing investigation that certain non-clinical systems within our network were accessed by the criminal actor, and later determined that those systems contained legally protected patient information. We cannot confirm that any sensitive information was accessed or taken by the criminal actor, and we are unaware to date of any publication or fraudulent misuse of information related to this event; however, we are providing notice of this event because legally protected information was located on the impacted non-clinical systems. This information includes names, dates of birth, social security numbers, medical diagnosis, treatment information, and health insurance information, and we are working to identify, and to send individual letters to any individual whose legally protected information may have been impacted.

We have mailed letters to impacted individuals.   If you received a letter and you have questions feel you may have been impacted by this event, we have set up a toll-free number to respond to your questions or concerns. That number is 844-944-2743. Please feel free to call Monday – Friday from 9:00 AM – 9:00 PM Eastern Time. The call center may be experiencing delays, but please stay on the line. They will get to you.

You can also find more information on what you can do through the link below. We deeply regret any inconvenience or concern this event may cause our patients. We are and have always been committed to patient privacy and confidentiality. We are developing and implementing a review and enhancement of our security protocols to help prevent something like this from happening again.