FAQs

Monday through Friday 9 to 5 with evening hours on Tuesday.
Do you offer walk in visits? Yes, every day from 9 to 11 and 1 to 3. We also offer same day sick visits if you call ahead. This will likely decrease your wait time.

Yes, every day from 9 to 11 and 1 to 3.  We also offer same day sick visits if you call ahead. This will likely decrease your wait time. 

Yes we see people who are underinsured and uninsured and will not deny any services if you are unable to pay. 

We suggest bringing your ID, insurance card, and proof of income. 

Yes. We try to see all new patients within 1 week of contacting us. 

Within 1 to 2 days.  When you call please let the receptionist know that you are newly diagnosed.   

You will get your urgent need taken care of and be scheduled with your medical provider for routine follow up.

We do provide basic gynecological services such as pap smears and reproductive health counseling.  We work closely with local OBs if pregnancy care is needed. 

Yes we offer individual and group therapy.  We also offer substance abuse treatment. 

Yes, we have a full case management team who can assist with benefits, housing, food access, substance abuse treatment and much, much more. 

Yes but you will need to give the office 72 hours to complete.

Yes we have staff who speak French, Spanish and Arabic.  We also are able to use a language line for patients of any language. 

Yes, if you don’t have insurance or have lost your insurance please come in for a visit.  Not only can we assist you in getting insurance but we will make sure you have access to medications and laboratory services.  

You can call your pharmacy and ask them to send an electronic refill request.  If you have any problems you can also call our office and ask to speak with our pharmacy department.

Yes. You can getting labs during your scheduled visit or during our lab walk in hours of 9-11:30 am and 1:30-3:30 pm. 

 We are able to do EKGs and fibroscans (a type of liver ultrasound) on-site.  For all other imaging we can assist in referring you. 

Yes.  We have a dental services department who would be happy to see you.  There number is 215-525-3046. 

Yes, if you have a medical urgency please call 215-790-1788 to reach our on call provider.  If you are have a medical emergency please call 911. 

You can email through your patient portal if you have an account.  If not please call the office.  

You can email through the patient portal or call the office.

Yes. We are currently undergoing some changes but this should be up and running soon. You will find a link on FIGHT’s website. 

Our team offers compassionate, culturally competent, integrated, patient-centered medical care, and social services to people living with HIV. We see patients from all walks of life and our team of dedicated providers works to address the unique needs of each individual. Our goal is to provide comprehensive care to all patients in a “one-stop-shop: setting.  Inclusivity and respect for the dignity of our patients is at the center of all that we do here at FIGHT. 

Yes but only if you are an established patient of our health center.

Spotlight On

Karam Mounzer, MD

Dr. Mounzer identified two major gaps in the care of patients with HIV/hepatitis C (HCV) co-infection, and the complexity of multidrug-resistant HIV treatment. He is involved with many clinical trials focusing on drug development and better understanding of HIV immunopathogenesis with the Wistar Institute. He is involved in teaching and mentoring.

Learn More about Spotlight On
Dr. Karam Mounzer

Dr. Mario Cruz

Dr. Mario CruzDr. Cruz is a board certified pediatrician who serves as the Medical Director for our Pediatrics and Adolescent Health Center. He has presented and/or published in the fields of community violence and domestic violence prevention, quality improvement, behavioral health, curriculum development and mentorship. In 2019 he received the Greater Philadelphia Social Innovation Award for Innovations in Healthcare.


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