Medical Assistant/Phlebotomist – Pediatric & Adolescent Medicine

Opportunity Type: Jobs

FIGHT Program: Pediatric and Adolescent Health Center

Reports to: Practice Coordinator

We are seeking a passionate and motivated Medical Assistant to work within Philadelphia FIGHT’s Pediatric and Adolescent Clinic.  While the medical assistant will spend some time in the pediatrics clinic (ages 0-13 years old), most of their time will be spent in our adolescent clinic, which is known as YHEP (Youth Health Empowerment Project), which cares for youth ages 13-24. This is a full-time position.

Philadelphia FIGHT, initially founded in 1990 as a comprehensive AIDS service organization, is now a Federally Qualified Health Center with four clinical sites, providing access to state-of-the art, culturally competent primary care, advocacy, social services, consumer education, and outreach for all patients in need, regardless of HIV status or insurance status.

The YHEP Health Center offers a holistic and trauma-informed approach to primary care for adolescents and young adults (ages 13-24) that aims to be welcoming and affirming for all patients and staff members. Our team-centered approach is essential to addressing the social determinants of health impacting our community, and includes access to integrated behavioral health services, coordinated PrEP (Pre-Exposure Prophylaxis for HIV) services, a community health worker, case management, and a benefits coordinator. While open to all, the YHEP Health Center’s mission is to reduce health disparities for particularly vulnerable populations.

The YHEP Health Center will be co-located with Philadelphia FIGHT’s new Pediatrics clinic, opening in February of 2018. Because of this, some staff members will be shared between the practices as a means to maximize staffing depth. From time to time we may ask our Medical Assistants to assist the front desk team in answering phone calls and assisting with registration, however this is not a routine expectation.

The patients and staff at Philadelphia FIGHT are diverse, representing a broad spectrum of race, religion, gender identity, sexual orientation, HIV status, and physical ability. As such, it is imperative that candidates demonstrate sensitivity to the needs of various populations. The ideal candidate is professional, innovative, emotionally intelligent, intellectually curious, hard-working, reliable, computer savvy and open to new ideas. This person will take a trauma-informed, patient-centered approach to dealing with youth and their families.


M 10 am - 7 pm, T-Th 10am – 6pm, F 9 – 4pm (with some limited flexibility)

Tasks and Responsibilities

Clinical Tasks 

  1. Measure weight, height, head circumference (as needed) and collect vital signs.
  2. Perform phlebotomy with specimen collection and processing.
  3. Administer injections and vaccinations.
  4. Perform point of care tests, such as strep tests, glucose measurement, urine dipstick, etc. and participate in controls.
  5. Document all activities appropriately in the electronic medical record system.
  6. Meticulously comply with all rules and regulations from the Vaccine for Children program.
  7. Assist provider with any exam room procedures (ie, Nexplanon placement, pap smears).
  8. Stock and clean exam rooms between visits.
  9. Remove biohazard waste materials.

Medical Reception (Some medical assistants will receive additional training in this area so that they may assist during staff shortages, however this is not a routine expectation)

  1. Answer and triage phone calls
  2. Check in patients, which includes:
    1. Collecting paperwork
    2. Updating demographic information
    3. Verifying insurance
    4. Collecting payment
  3. Schedule, change, and cancel patient appointments using electronic practice management program.
  4. Scan medical records in to the electronic medical record system.
  5. Make appointment reminder calls to reschedule appointments when necessary

Other duties

  1. Attend all required staff meetings (once weekly) and participate in daily huddles
  2. Communicate with team members in a professional and respectful manner.
  3. Work in compliance with all medical policies.
  4. Work in compliance with standards such as VFC, OSHA, HIPPA, CLIA and funding body regulations.
  5. Demonstrate commitment to clinical care and confidentiality.
  6. Report all concerns, in a professional manner, to the practice coordinator and/or medical director.
  7. Contribute to process the practice’s process and quality improvement goals
  8. Demonstrate professionalism in all interactions with patients and co-workers.


Educational Background:  

Certified Medical Assistant or Registered Medical Assistant


  1. Certified Medical Assistant or Registered Medical Assistant
  2. Within 30 days of hire, complete training in Blood borne pathogens, Post exposure prophylaxis, CLIA, and HIPPA regulations.
  3. Completion of AACO/TPAC Counseling and Testing Training within 1 year of hire.
  4. Current CPR certification is required, or renewal must be obtained within 60 days of employment


General knowledge base in science, medicine, and the running of a medical clinic. Demonstrate the ability to understand the overall purpose of clinical care and importance of support staff.


  1. Must be able to demonstrate judgment, patience, integrity, organization, and prioritization in multi-task environment.
  2. Needs to have attention to detail, dependability, listening and communication skills, and flexibility.
  3. Needs to be competent in the use of Electronic Medical Record Systems.
  4. Must be able to pass State Child Abuse clearance.
  5. Experience and desire to work with a diverse population of youth is required; experience and desire to work with LGBTQ youth is preferred.

Physical Demands: 

  1. Ability to continuously stand, walk or sit.
  2. Ability to bend, climb stairs frequently.
  3. Ability to lift up to 25 pounds infrequently.
  4. Ability to squat occasionally.


Competitive, benefits included.  Non-exempt


Initial probationary period is three months. Performance of other tasks may be assigned on an as-needed basis.

Apply for This Job

Spotlight On

Karam Mounzer, MD

Dr. Mounzer identified two major gaps in the care of patients with HIV/hepatitis C (HCV) co-infection, and the complexity of multidrug-resistant HIV treatment. He is involved with many clinical trials focusing on drug development and better understanding of HIV immunopathogenesis with the Wistar Institute. He is involved in teaching and mentoring fellows, residents and students.

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Dr. Karam Mounzer

Dr. Mario Cruz

FIGHT Pediatrics and Adolescent Health Center - Dr. Mario Cruz
Dr. Cruz is a board certified pediatrician who joins Philadelphia FIGHT as the Medical Director for our Pediatrics and Adolescent Health Center. He completed his undergraduate training in Biology and Psychology from Union College, his medical school training at Albany Medical College, his residency training at St. Christopher’s Hospital for Children, and his Chief Residency at the Albert Einstein Medical Center