Inclusive and Affirming Language in Care Provision: Principles and Practice

Wednesday, June 9th 2021

11:30 AM - 1:00 PM

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This webinar introduces care providers (of any background) to the principles and practice of using inclusive and affirming language with clients, patients, and colleagues. Participants will review why using inclusive language is important, the implications of using non-inclusive language (including limited access to care for marginalized communities), and how to assess language for inclusivity. They will then learn the principles of inclusive language, and apply those principles to analyze their own use of language in breakout groups. Finally, participants will learn how to be as inclusive and affirming as possible while working within systems (e.g. the medical field) that use non-inclusive, non-affirming language as a standard.


1. Explain the importance of using inclusive language in care professions
2. List at least two principles of inclusive language
3. Demonstrate understanding of the principles of inclusive language by brainstorming examples of non-inclusive and inclusive language
4. Analyze the language you personally use to describe marginalized and oppressed communities and clients


H. O'Connell HeadshotHil O’Connell


Hil O’Connell is a Philadelphia-based researcher, organizer, and educator working towards gender justice in healthcare. As the Senior Research Analyst and a Trainer at AccessMatters, they have educated hundreds of sexual health, behavioral health, and youth-serving professionals.

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Spotlight On

Karam Mounzer, MD

Dr. Mounzer identified two major gaps in the care of patients with HIV/hepatitis C (HCV) co-infection, and the complexity of multidrug-resistant HIV treatment. He is involved with many clinical trials focusing on drug development and better understanding of HIV immunopathogenesis with the Wistar Institute. He is involved in teaching and mentoring.

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Dr. Karam Mounzer

Dr. Mario Cruz

Dr. Mario CruzDr. Cruz is a board certified pediatrician who serves as the Medical Director for our Pediatrics and Adolescent Health Center. He has presented and/or published in the fields of community violence and domestic violence prevention, quality improvement, behavioral health, curriculum development and mentorship. In 2019 he received the Greater Philadelphia Social Innovation Award for Innovations in Healthcare.

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